Privacy Policy – FQ Brand

At FQ Brand, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our site, you agree to the terms described below.

1. Information We Collect

We may collect the following types of personal data when you use our services:

• Name, email address, phone number, and shipping/billing address.
• Payment details (processed securely through third-party providers).
• Purchase history and customer service interactions.
• Information collected automatically, such as IP address, browser type, and cookies.

2. How We Use Your Information

We use your personal information for purposes such as:

• Processing and fulfilling your orders.
• Providing customer support and responding to inquiries.
• Improving our website, products, and services.
• Sending order updates, promotional offers, and marketing communications (you can opt out at any time).
• Ensuring security and preventing fraud.

3. Sharing of Information

We respect your privacy and will never sell your data. We may share your information only with:

• Trusted service providers (payment processors, shipping partners, IT services).
• Authorities, when required by law.

4. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You may disable cookies in your browser settings, but some site features may not work properly.

5. Data Security

We implement strict security measures to protect your personal data from unauthorized access, alteration, or disclosure. All transactions are encrypted via secure payment gateways.

6. Your Rights

As a customer, you have the right to:

• Access, correct, or delete your personal data.
• Opt out of marketing communications.
• Request more details about how your information is processed.

To exercise these rights, please contact us at: contact@fqbrand.shop.

7. Retention of Data

We keep your information only as long as necessary to provide our services and comply with legal obligations.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

FQ Brand – Customer Support
📧 Email: contact@fqbrand.shop